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Special Touch Residential Cleaning Franchise

FAQs2019-06-08T13:11:45+00:00

FAQs

How do I get started?2019-06-12T06:15:44+00:00

1.Fill out the initial application. Once accepted, you will be assigned your own personal franchise consultant.
2.When Special Touch feels that you are ready for the next step, the in-dept questionnaire will be filled out to find out more about your background.

What is the Franchise Disclosure Document (FDD) and when will I receive the information?2019-06-08T12:40:42+00:00

The FDDi is sent after we have determined that you are well qualified to operate a Special Touch franchise. The FDD is a legal document showing the franchisor’s and franchisee’s responsibilities. This document should be shown to your attorney and/or accountant for any questions about the legal aspect of owning Special Touch. The FDD is sent electronically or via mail.

What are pre-qualified leads?2019-06-08T12:39:55+00:00

A pre-qualified lead is customers who want to be called to be provided a price and a list of your services.

What kind of advertising & marketing program do you provide?2019-06-08T12:39:23+00:00

Our advertising program is extensive. The program includes PR, social media, bartering, Internet sites and pre-qualified leads.

What is the size of my territory?2019-06-08T12:38:37+00:00

50,000 qualified homes will encompass your exclusive territory .This will be between 2-5 zip codes in your designated territory. Franchise fee is $25,000 for a single unit and $100,000 for a Master Franchise

Are there any additional royalties?2019-06-08T12:37:55+00:00

Not at this time.

What are the royalties each month?2019-06-08T12:37:10+00:00

7% per month.

What does a typical day entail?2019-06-08T12:36:37+00:00

Setting the daily schedule, performing estimates, doing on-site inspections, purchasing supplies, follow-up phone calls, advertising & marketing.

Will I have to do any cleaning?2019-06-08T12:36:05+00:00

No. Employees will be hired to clean your customers homes. Initially, you will train the new employees how to clean. Your primary responsibility will be to grow your business.

What type of training does Special Touch provide?2019-06-08T12:35:31+00:00

One week of in-depth training is provided in Richmond, VA. Training includes hiring of personnel, marketing & advertising, customer service techniques, record keeping, online software, supplies, and cleaning techniques.

How long has Special Touch been in business?2019-06-08T12:34:57+00:00

Special Touch has been serving the Greater Richmond region since 1998.

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